Hello Arctic, I really do hope this is the ticket you requested above here.Hello
If you haven't shared your account there might be something I can do (Don't get your hopes up though I can't promise anything). Can you please provide me with your Ticket ID: (the Nr. that's provided in the title of your ticket/email).
As for keyloggers, they don't necessarily have to be installed on your computer, it would simply be a copied & fake version of the rohan login site, which, when used, sends your details to the ''hackers'' email adress after redirecting you to the real site, in which you then login no problem. I have however not seen those for awhile.
View Ticket: #305258
Regards
The Grandpa Everyone Wants, That Only Enigma Has!