Purchased RPs didnt receive account.

[frosticular]

Purchased rps yesterday and i still haven't received anything on acct how do i sort it out? contacted support but cant log into support website even after i reset email and pw

[White Arctic Fox]

its x-mass, wait another day or so, you will receive them I assume. I don't buy RP's but I guess it being x-mass might be the issue.

[aliencreature]

You should contact your payment gateway and not the GM's. But usually you need to wait 24-48 hours for your RP's to be released to your account.

[Chawizzawd]

oi dis guy

[electrike]

aliencreature is right. some payment gateway has verification to check.

[aliencreature]

oi dis guy

Did I sound mean? :> I'm just saying what GM's responded to me a few months ago. and yes it's true, they can't fix it simply because they don't have records for billing account. The transaction is exclusively between the customer and the payment gateway. So instead of wasting time writing tickets to GM team just contact the payment gateway to know what the f is wrong with the transaction.