[Event] Level Jump - February

[SpynoGM]

Greetings Shiltzians,

We're aware that some Shiltzians were not receiving any rewards when creating a new character for Level Jump.

We sincerely apologize for the inconveniences it may caused.

Please, be informed that this issue has been fixed. Kindly know that you must create a new character (different from the previous one created) in order to may receive the corresponding rewards in such new IGN for each level achieved.

If you find any issue please send a ticket!
http://support.playwithi.com/index.php?/Tickets/Submit

Thank you for your attention.
Seal B.O.D. Team

[devilplayer]

Greetings Shiltzians,

We're aware that some Shiltzians were not receiving any rewards when creating a new character for Level Jump.

We sincerely apologize for the inconveniences it may caused.

Please, be informed that this issue has been fixed. Kindly know that you must create a new character (different from the previous one created) in order to may receive the corresponding rewards in such new IGN for each level achieved.

If you find any issue please send a ticket!
http://support.playwithi.com/index.php?/Tickets/Submit

Thank you for your attention.
Seal B.O.D. Team

GM I have my ID full 8 characters, if i need to create a different 1, then i have to wait for 1 week!! Can you please at least delete my 1 character right away? otherwise it will be upsetting to skip 1week.

[SpynoGM]

GM I have my ID full 8 characters, if i need to create a different 1, then i have to wait for 1 week!! Can you please at least delete my 1 character right away? otherwise it will be upsetting to skip 1week.

my ID FULL of char, and I AM BUY EXPANSION TICKET than I MUST CREATE NEW CHAR??
my ID ALREADE OPEN 8 slot CHAR, DELET CHAR NEED 1 WEEK,
ARE YOU KIDDING???

Hello there!

We deeply apologize for this kind of inconveniences.
In order to consider this sort of issues from happening, we set the Level Jump Event to last up until March 14th, hence the time window is wide enough for all players to reach their max potential level.

[Muca11]

what abaout IM item already buy with last character????
any compensation??
and we need time to wait 1 week before play again with new character because already make 8 slot character

[Kogami]

sure that the event duration is long enough for players to reach max level
what about the IGN that has been used already for the characters made before the fixes? maybe for some this thing is trivial for others
why not just distribute the reward for the new characters made after the maintenance? or at least let us reuse the IGN for those new characters somehow..