They locked the thread probably because there is nothing more to be said, from what I read the GM's did their job ok. It seems to me they have restored most of your items and friends items in a short period of time but only 1 or 2 items are missing that can't be found.

If you are missing a mace but you cannot provide details about the exact name, stast, date/time of losing it, there is nothing to search for. You're expecting them to find a needle in a stack of needles.