Karazys Post:
II. Special Services Restoration
* Items deleted for Special Services may be restored if reported within 30 days of Deletion. Deleted Cash items will NOT be restored.
(I made that part red/U/B)
Everyone knows special services(changing name/gender/race) requires you to delete all your items, remove all items and bags and seal your character. Since this is a requirement set by PWI you have to do this, there is no choice in doing so unless you refuse to use that offered service.
So after deleting lets say heaps of boost scrolls, xp scrolls and other items you bought with REAL $ from the Item Mall they will NOT restore any of it. Basically they offer you a broken service that costs you money and also drains you from every cash item you ever spend $ on.
I'm not sure what got into your teams heads Karazy but this change is absolutely retarded. If you offer a service and you require certain things to be deleted then you are responsible for restoring them because people payed money for that service.
This totally retarded change outweights for me any good update you guys brought or will bring, it shows how rotten your businessmodel is. You pay for a service and with that you instantly pay heaps more by saying bye bye to all cash items you had on you, rediculous.