i have 14 tickets... i click male gender.. click play then click ok when lil window pops up saying You will be using 7 tickets. Do you wish to continue?

then lil popup window closes and nothing. is this a new error or has lucky 7 been like this for a while? my 1st time playing it in a very long time.

done this about 20 times now and still same results.. even tried logging out and back in.