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  1. #1
    Banned
    Join Date
    Apr 2011
    Location
    Mount Helios
    Posts
    65

    Pet Death Issues

    Pet death related issues will be investigated on a case by case basis. If you purchased a Pet Feeding Bag and your pet died for no reason, you will be eligible to submit a ticket for investigation. If your pet death was due to a technical error, your pet will be restored with no options. If your pet death was due to negligence and you still have a Pet Feeding Bag, then your pet will not be restored. When submitting a ticket, please provide the following information to reduce investigation time.

    Required information when submitting ticket:

    Pet name:
    Pet options:
    Did you have pet feeding bag:
    What food were you feeding it:
    What time and date did it die:
    What map zone did it die:
    What were you doing when it died:
    What character name had this pet:
    How did you get your pet (trade/evolve/etc):
    Server name:

    Please provide this information when submitting a ticket to here:
    http://ynkinteractive.com/support/in...2&pcid=0&nav=0

    If your pet died and it was due to a technical error, expect 1-2 days for your pet to be restored and placed within your bank or you inventory.

  2. #2
    Sir please help me investigating why my pet die, since I'm using pet feeding bag n im using Juice of light as pet food.
    Thank you for your attention,

    Pet name: Ibis
    Pet options:unnapp
    Did you have pet feeding bag:yes
    What food were you feeding it:Juice of light
    What time and date did it die: around 03.30 pm - 04.30 pm PDT 31 August 2013
    What map zone did it die: Mount Cross (Kungfu Bok Area)
    What were you doing when it died: I was Trainning my Battle Pet
    What character name had this pet:Jimbod
    How did you get your pet (trade/evolve/etc):Trade
    Server nameuran
    Last edited by jemboetan; 08-31-2013 at 06:10 PM.

  3. #3
    I have a question, I'm in the CG for update my level, i'm 134lv and i have 99% experience ,almost to 135lv,and i return to the elim for restock, it's disconnect to the Server. and i connet again,i'm in the CG,and dead, pet and spirit had dead,too!
    and my experience is 47% now.how to deal with it?

    Pet name: Big Mage Piya+9
    Pet options:4HP%
    Did you have pet feeding bag:NO
    What food were you feeding it:Rusty Gear
    What time and date did it die: around 00.30 pm - 01.30 pm 6 December 2013
    What map zone did it die: Cross Forest (in the CG)
    What were you doing when it died: I was disconnected the Server and connect it again.
    What character name had this pet:Nursingbottle
    How did you get your pet (trade/evolve/etc):Trade
    Server name:duran

  4. #4
    Pet name: Green Warrior Moomoo
    Pet options: No options
    Did you have pet feeding bag: No, because it ran out.
    What food were you feeding it: Snow Flakes
    What time and date did it die: Around 5PM-6PM (GMT+10), 25th February.
    What map zone did it die: Adel Monastery
    What were you doing when it died: AFK'ing while forgetting the Pet Feeder had ran out
    What character name had this pet: Exemplar
    How did you get your pet (trade/evolve/etc): Evolve
    Server name: Erasnets

  5. #5
    Pet name:dragon
    Pet options:none
    Did you have pet feeding bag:no
    What food were you feeding it:rusty gear
    What time and date did it die:10/04/2014
    What map zone did it die:Chaos gear room
    What were you doing when it died:buy leter and try to contact to GM
    What character name had this pet:Vegta
    How did you get your pet (trade/evolve/etc):trade
    Server name:duran

  6. #6
    Pet name:Sacred ibis+0
    Pet options:asp4 hp1%
    Did you have pet feeding bag:no
    What food were you feeding it:Broken tea cup
    What time and date did it die:11/15/2014 7pm-8pm
    What map zone did it die:glasis plains
    What were you doing when it died:i was hunting sunflower, last time i feed the pet is 7pm i still can see my pet for about 3minute and from that my pet was gone
    What character name had this pet:Endlesstita
    How did you get your pet (trade/evolve/etc):Trade
    Server name: Duran
    pls sir i have lost my pet twice for no reason cause i always feed my pet well

  7. #7
    Conscript amalager's Avatar
    Join Date
    Jun 2014
    Location
    Umbrella Corporation Research Facility
    Posts
    598
    Quote Originally Posted by Kuhaku00 View Post
    Pet name:Sacred ibis+0
    Pet options:asp4 hp1%
    Did you have pet feeding bag:no
    What food were you feeding it:Broken tea cup
    What time and date did it die:11/15/2014 7pm-8pm
    What map zone did it die:glasis plains
    What were you doing when it died:i was hunting sunflower, last time i feed the pet is 7pm i still can see my pet for about 3minute and from that my pet was gone
    What character name had this pet:Endlesstita
    How did you get your pet (trade/evolve/etc):Trade
    Server name: Duran
    pls sir i have lost my pet twice for no reason cause i always feed my pet well
    I think it's better if you send a support ticket instead. It's faster that way, and what you did is called Thread Necromancy of sorts...I think.



    Amalager - Assassin
    Arus Server

  8. #8
    Pet name:Thunder bird+9
    Pet options:clean
    Did you have pet feeding bag:nope
    What food were you feeding it:RG or something i dont remember
    What time and date did it die:about 2 mouth ago
    What map zone did it die:Glasis Plains in the brige
    What were you doing when it died: i was a jester and i am useing "playing dead" skill
    What character name had this pet:Firelag ,a 80lv+ jester
    How did you get your pet (trade/evolve/etc):first i use pet mix to get eagle and feed it to +9 to evole to thunder bird
    Server nameuran

    thx for helping me ,u r good guys!

    Read more: http://forum.playrohan.com/forum/sho...#ixzz3JVzkU3yi
    www.playrohan.com

  9. #9
    and i just know this faction ,please help me!

  10. #10
    i help my pets dead because forget give a feed at follow event hide and shake
    Pet name: Thunder Bird +9
    Pet options: clean
    Did you have pet feeding bag: no
    What food were you feeding it: Screww and i forget
    What time and date did it die:9.30 -9.45 Pm (GMT +7)( indonesian) . today date :11 December 2014
    What map zone did it die: Mountain Travia
    What were you doing when it died: i follow event hide and shake from Game Master , than i forget give a feed to pets
    What character name had this pet: Hanoibaby , levels: 173 fame : Rookie, job : Gambler
    How did you get your pet (trade/evolve/etc): i trade from Singhaku..
    Server name: Duran
    ticket : #218778/ 218826 .. thanks GM
    ticket: http://ynkinteractive.com/support/in...ket/View/21877
    thanks gm... i need help from GM

    PLEASE READ ME TICKET
    Last edited by arifgameover; 12-11-2014 at 11:19 PM.

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