error #0, nprotect detect hack, HELP! (INFORMATIVE)

[Lacemedonio]

[SasoreGM]

Hello Rohanian!

GameGuard may encounter a ERROR 0 nprotect detect hack error very rarely. Kindly proceed with the following trouble-shooting:

--Contents--
1. System restart
2. Windows Security (Add R.O.H.A.N. and the loader as an exception)

1) System Restart
Error #0 can occur in GameGuard due to various factors. Restarting your system might be a potential solution. However, please note that this method may not always be sufficient, so proceed with the other methods below:

STEP BY STEP SOLUTION

2) Windows Exclusion List (Add R.O.H.A.N. Optimized Client as an exception)
Add an exclusion for the game's installation folder or the specific Loader.exe file within your antivirus settings. This prevents the antivirus from interfering with the game's executable files.

Step 1: Open Windows Security
Press the Windows key on your keyboard or click on the Start menu.
Type "Windows Security" and select Windows Security from the search results. Click to open it.



Step 2: Access Virus & Threat Protection Settings
In the Windows Security window, select Virus & Threat Protection from the left-hand menu.



Step 3: Manage Settings
Under the "Virus & threat protection settings" section, click on Manage settings.



Step 4: Exclusions
Scroll down to the "Exclusions" section.
Click on the Add or Remove exclusions link.



Step 5: Add the Exclusion 1: R.O.H.A.N. Folder
A file browser dialog will open. Navigate to the location where your Rohan folder is located. Typically, you should always install your folder in the "Program Files" folder on your system drive (C : Partition. (not "Program Files (x86))"
Select the folder that contains your Rohan game files (usually named "Rohan" or similar).
Click Select Folder to add it as an exclusion.



Step 6: Add the Exclusion 2: R.O.H.A.N. Optimized Loader
Repeat steps 4-6, but this time select File.
Navigate to the location where your Rohan game loader is located (e.g., RohanLoader.exe) and select the loader file.
Click Open to add it as an exclusion.



Your exclusions should look like this:



* Adding the Exclusion solves the case for the majority of players, so please check if you can patch normally now.

IMPORTANT: For more information kindly check the official NProtect GameGuard FAQ: https://gameguardfaq.nprotect.com/



Best regards
-R.O.H.A.N. Eternal Vengeance Team-
Vengeance Never Ends

[SasoreGM]

Hello Rohanians!

After the Gameguard update some players are getting the ERROR#0 message:





⚠️ Possible Solution
This error may happen due to some important security changes recently made to Gameguard, please try to follow the steps in the previous forum reply and check if the problem persists, it should work again.

IMPORTANT: If the problem persists please get in touch with a GM through any of the official platforms:

Ticket Platform: http://support.playwithi.com/index.php?/Tickets/Submit
Facebook: https://www.facebook.com/rohanmmorpg/
Instagram: https://www.instagram.com/rohanmmorpg/
Web: https://rev.playrohan.com/
Discord: https://discord.com/invite/7X3Hxyf

Best regards,
-R.O.H.A.N. Eternal Vengeance Team-
Vengeance Never Ends