Greetings, Shiltzians!.

We want to inform everyone that several reports have been received from players who get disconnected when starting the Guide Eugene Quest on newly created characters.

➡ Guide Eugene Quest

Once players create a new character, choose their name, class, and server, a message will pop up indicating a Disconnection from the server when starting the Guide Eugene Quest by pressing 'Next'.

We're aware of the issue and are working as fast as possible in order to prevent it from further happening.
Please, be aware that this issue is scheduled to be fixed during our upcoming April 11th Maintenance.

In the meantime, please skip the Guide Eugene quest chart in order to avoid being disconnected.

We apologize for all the inconveniences you may experience but please know that we are working very hard to solve the issues.

Ticket Platform: http://support.playwithi.com/index.php?/Tickets/Submit

Best regards,
-Seal BOD Team^^