Information regarding RMT and Scam Prevention

[KurumuGM]

Greetings Rohanians!

On this post we will share useful information about Avoiding RMT and Scam Prevention.

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Contents
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1. Introduction
ㄴ What is RMT
2. Tips to avoid getting scammed
ㄴ Discuss trades only in-game
ㄴ Scammers can sell you a stolen/illegal item(s)
ㄴ Prevention is the best solution
ㄴ I got Scammed, what's next?
3. GM Notes
ㄴ Read before Buying/Trading/Selling
ㄴ Help Us to Prevent Scams!
ㄴ Dummy Impersonators
ㄴ About Phishing
ㄴ Official Playwith Channels

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1. Introduction:

> What is RMT? (Real Money Trading (RMT)

If you pay with your money, for example: Dollars, Rupiah, etc. for an item in-game or an account.

- We have received cases/reports about RMT, we inform you that RMT is prohibited and in case any part gets scammed we will not be able to assist you. Accounts involved will be banned (depending on the investigation and evidence found) and the items confiscated in all cases.
- We highly recommend avoiding RMT as most cases, your money will be lost, the same that sold items, will send a ticket saying that you stole your items, and will make your account banned and lose the item.

2. TIPS to avoid getting scammed!:

• Discuss trades only in-game:. Out-of-game chat logs and screenshots can be faked and are not helpful.
• Scammers can sell you a stolen/illegal item(s):. Without an in-game log as proof, the item will be taken away from you and confiscated.
• Prevention is the best solution:. Do not Real Money Trade! It's against our Terms of Service.

> OH NO, I got Scammed ... What next?

• Send a ticket to the GM team with all the proof - screenshots, chat logs, etc. (Please be aware, that we will not restore crones/characters/items)
• The GM team will not be able to return your money or item, but every report helps us build a case against the scammer.
• Contact the money transfer company you used, for example: Paypal, Western Union, Venmo, etc. to file a report.
• Please note that prevention is the best solution. Do not Real Money Trade!

3. GM Notes:

> Read before Buying/Trading/Selling

• Recommendations from an experienced player for new players who don't understand the R.O.H.A.N. Economy:http://forum.playrohan.com/forum/sho...#axzz8Qo7RMDSQ

> Help Us to prevent Scams!

• If you see a character selling valuable items at very low prices by a kiosk or someone whispers to you offering items for real money, alert the GMs to take immediate action!

> Dummy Impersonators

• There are some scammers that use a nickname that is similar to your character. Please always double-check that you are trading with your characters. It is the responsibility of the player to double-check prices at Kiosk and trades before doing it. In some cases, we will not be able to assist you.

> About Phishing

• GMs will never ask for money or your password and if we ask for any other account details please know that we only send emails fromPlayWith( support@playwithi.com ). Never answer any inquire from any other email claiming to be Playwith staff!
• There have been cases of players sending emails posing as GMs. Please report them and do not give them information.
Remember that the only way to help you is you submit a ticket on our support site: http://support.playwithi.com/index.php?/Tickets/Submit and we will reply to you in maximum 24 hours.

<Official Playwith Channels>

Facebook: https://www.facebook.com/rohanmmorpg/
Instagram: https://www.instagram.com/rohanmmorpg/
Web: https://rev.playrohan.com/
Support: http://support.playwithi.com/index.php?/Tickets/Submit
Discord: https://discord.com/invite/7X3Hxyf

Best regards,
-R.O.H.A.N.: Eternal Vengeance Team-
Vengeance Never Ends