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  1. #11
    Before people keep askin me ingame:
    No, I did not get hacked. It was Quad only @_@
    Erdi ~~ Scout ~~ Enigma
    Lufty ~~ Priest ~~ Tiny
    Luft ~~ Wizard ~~ Tiny

  2. #12
    Playwith Staff Vedjin's Avatar
    Join Date
    Nov 2018
    Greetings Quadra,

    As part of the GM Team, I will be addressing some of your claims here.

    1. We restored as many items as possible even though the situation was strange. You say you do not share account. However, you have connections from your country and, 5 minutes later, you are in another; or you are 8 hours away from your last connection. Not one but several, suggesting that, either you share the account or that you conveniently just logged off when the "hacker" logged in. Yet, we helped you without looking further into.
    2. We asked you about the Mace you claim to help you restore it (which in your ticket is a Fenatti's Mace and here you mention a Glacial Split) and the only answer you have provided is "I can't remember". We cannot find an item without further information like dates or names. We have a flux of Tickets and without accurate information, the investigation will take a lot of time.

    We restore the items as fast as possible, but trading items or "lending" them for your friends or "safekeeping" complicates the whole situation for us.
    All of there could have been avoided if you have shared the information for the investigation in the ticket.

    We are not against or for any player or guild. We work unbiased for everyone. It was a hard work changing the opinion that some players have about our Team, that it was corrupted or biased. We do as much as possible within our own Policies and Terms.

    We do hope you get better, we will continue the investigation for your case if you could answer the questions provided in your ticket. We will finish the investigation as fast as possible if you share this information.
    Your case is still open and we are still investigating your case, but we reached an dead end and we need the information you might have.

    Best regards
    -R.O.H.A.N.: Blood Feud Team-

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