well . you just done your maintenance with approx time around 3h .
you closed the server and bring the maintenance .
that's good enough .
but the problem is still there . i just login 3h after the MT is done .
and no much change .
you give the compensation . almost a week since the problem occur .
so we got the disconnected almost everyday . and lost the limit daily once/dungeon . and you give the compensation 1-2 limit reset item / week .
did you think that's a worth enough ?
well you really give me a choice
"Take it or Leave it?"
Hope people not choice the second . if you said so .

If you don't have any solution about that .
Why you not prevent "The limit dungeon will not reset if the character leaving dungeon, or you giving the option dungeon can be reset or not?"

Hope that can be your solution . so people not wasting their limit because you can't find a solution about that .
Then we can make seal great again . and fun .
Not giving them a choice "Take it the compensation or Leave it if you won't it?"