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Thread: My Pet Lose

  1. #1

    My Pet Lose

    Hello GM,

    Please help me to bring back my pet (Fly Kitsune).
    My ID is DemonsGate.
    My pet was run away because the server was so lag and i couldn't give food to my pet.
    Please help me GM to settle this matter.


    Thank you,
    DemonsGate

  2. #2
    Playwith Staff Volkmyre's Avatar
    Join Date
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    Quote Originally Posted by DemonsGate View Post
    Hello GM,

    Please help me to bring back my pet (Fly Kitsune).
    My ID is DemonsGate.
    My pet was run away because the server was so lag and i couldn't give food to my pet.
    Please help me GM to settle this matter.


    Thank you,
    DemonsGate
    Hello DemonsGate
    We receive your request about your pet. In order to assist you further, Please provide us with the following info:

    Pet:
    Refine:
    2nd Option:
    Last date and time (server time) you saw your pet alive:
    We will wait for your response.

    remember that you can also contact us to our support plattform. http://support.playwithi.com/index.php?/Tickets/Submit

    Seal Online Team.

  3. #3
    Dear GM Volkmyre,

    I already submit ticket as your infomation. However, there is no response from two days ago since i submitted it.

    I will give my information my pet as below :
    Pet: Fly Kitsune
    Refine: Normal Pet
    2nd Option: No option
    Last date and time (server time) you saw your pet alive: 27 December 2017, the time was around of 01.00 PM -02.00 PM (I couldn't remember the exact time).

    Please help me GM.

    Thank you,
    Regards,
    DemonsGate

  4. #4
    Playwith Staff Volkmyre's Avatar
    Join Date
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    325
    Quote Originally Posted by DemonsGate View Post
    Dear GM Volkmyre,

    I already submit ticket as your infomation. However, there is no response from two days ago since i submitted it.

    I will give my information my pet as below :
    Pet: Fly Kitsune
    Refine: Normal Pet
    2nd Option: No option
    Last date and time (server time) you saw your pet alive: 27 December 2017, the time was around of 01.00 PM -02.00 PM (I couldn't remember the exact time).

    Please help me GM.

    Thank you,
    Regards,
    DemonsGate

    Hello Demonsgate
    What is the ticket number you sent to our support plattform, i'd like to check it myself. Anyway, im going to begin with the investigation from here.
    Remember that these kind of issues are better treated in the support plattform.
    Ill wait for your response. Please don't forget the ticket number.

    Seal Online Team

  5. #5
    Playwith Staff Volkmyre's Avatar
    Join Date
    Nov 2017
    Posts
    325
    Quote Originally Posted by DemonsGate View Post
    Hello GM,

    Please help me to bring back my pet (Fly Kitsune).
    My ID is DemonsGate.
    My pet was run away because the server was so lag and i couldn't give food to my pet.
    Please help me GM to settle this matter.


    Thank you,
    DemonsGate

    We are going to make the investigation at our support plattform. Since there might be some private information you don't want to make public right?
    So once again, provide us the ticket number or try sending a new one please.

    Seal Online Team

  6. #6
    Hello GM Volkmyre,

    I have submit new ticket and the Ticket ID is #277252.
    Please help.

    Thank you,
    Regards,
    DemonsGate

  7. #7
    Playwith Staff Volkmyre's Avatar
    Join Date
    Nov 2017
    Posts
    325
    Quote Originally Posted by DemonsGate View Post
    Hello GM Volkmyre,

    I have submit new ticket and the Ticket ID is #277252.
    Please help.

    Thank you,
    Regards,
    DemonsGate
    Great, i've been checking the support plattform and GM Fennix is already assisting you. Kindly cooperate with him.
    Thanks for the information you provided. Just keep track of the answers you get there.

    Seal Online Team

  8. #8
    Hello GM,

    I lose my pet, my pet was run away because i had problem with my pc and i couldn't give food to my pet.
    Please help me. (my ticket #284662)


    Thank you,
    tatamich2

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