Gambit and Royal Bug

[aekkarat]

Dear GM
in 4/01/2016
i play gambit 60 token
i get every item in mall bank but i don't get item in game bank

item list
Grace of Tiphareth.XG 2
Amariel's Wings.XG 1
Saloa's Wing.XG 2
Nixie Glove.XG 4
Titan's Claw.XG 3
Lavish Tails.XG 4

you can check it

and i claim royal vip 5000 rps
i got
exp,drop,blessed ruby,money,rose,ruby 3ea

please check it

[amalager]

Dear GM
in 4/01/2016
i play gambit 60 token
i get every item in mall bank but i don't get item in game bank

item list
Grace of Tiphareth.XG 2
Amariel's Wings.XG 1
Saloa's Wing.XG 2
Nixie Glove.XG 4
Titan's Claw.XG 3
Lavish Tails.XG 4

you can check it

and i claim royal vip 5000 rps
i got
exp,drop,blessed ruby,money,rose,ruby 3ea

please check it

Send them a ticket for these stuff. It's much faster.

[JackSiv]

do u get your item yet? coz i have a same problem as yours..

[iloveyouxx]

Make sure that you have FREE SPACES in the bank. It can takes up to 1-2 days for the items to arrived.

[Cliph]

Hello!

As amalager said, for this kind of issue, you are much better off sending us a ticket so we can help you more personally.

To send a ticket, please use the following link:
http://support.playwithi.com/index.php?/Tickets/Submit