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  1. 10-11-2014 01:49 PM #1
    Barann
    Barann is offline
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    Jul 2012
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    Need help or information

    I just downloaded the game (again - gave it up 2 years ago) today (11Oct14) and bought 2500 RP and then purchased the 30 day package but I can't seem to locate how to use it or find it - can anyone help me out please...thank you in advance for any helpful info or replies
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  2. 10-13-2014 01:00 PM #2
    Atzigan
    Atzigan is offline
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    Hello Barann,
    This can be caused for several things. Are you by chance playing in Isen server?
    If you are playing in Isen, there is a possibility that you purchased the package in Ran/Jin Item mall instead of Isen. If that is the case, You will have to send a support ticket.
    By doing so, those items will be removed from your Ran/Jin Mall inventory and the RPs will be provided to your account once again.
    Please make sure to go to our Isen Item Mall if you are currently playing there.
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