Verenbaen, How did you remove my item?

[NamTA]

Dear GM Verenbaen,
follow ticket #210375:

Posted on: 25 July 2014 05:46 PM
Greetings,

Account: xxxxxxxxxx
Character: xxxxxx
Item Removed: Fenatti's Ray

We are contacting you to inform you that we had to remove some items from your account. We were investigating a compromised account report and it appears as if one of your characters gained an item from a compromised account. As such we have removed the item(s) from your characters at this time. If this item was gained via a trade we have replaced any items that where lost by your account in this matter.

Regards,
Playwith Interactive Support Staff

I bought this mace from EM for 67k rps by my 1st account, then transferred it to this account. You removed it, it is ok, but I need to be refunded my rps to my 1st account or this account.

[NamTA]

Verenbaen, I submitted another ticket #210501.