'' Your account is not registered '' Please help me out (INFORMATIVE)

[RolledOn]

I keep getting this popup in game in the login screen how can i fix it?

[EaglePhoenix]

Did you verify your account through the link received on your registered email address?

If yes, try life support or filing in a ticket at http://www.ynkinteractive.com/support/

[RolledOn]

Yeah i did .. im gonan try to clear the browser chache & cookies and see if it works

[Meehawk12]

Same problem what should i do ??

[SasoreGM]

Greetings Rohanians!

About the message "Your account is not registered", it can be 1 of 4 scenarios:

1) Verification Code Missing:
If you're able to post on the forum but can't access the game due to the "account not registered" error, it might be because you haven't entered your verification code when your account was created. Visit this link and input your verification code to resolve the issue.
If you need a new verification code, you can request one here: https://portal.playrohan.com/Member/...ification.html

2) Incorrect ID:
Another reason for this error might be that you've entered the wrong ID. Make sure you're using the correct credentials to log in.

3) Account Banned:
If your account has been banned, you won't be able to access the game. Please contact customer support for further assistance in this case.

4) Network Issue:
Maybe youre experiencing a network issue related to the proxy, it might be interfering with your connection to the game servers. Try disabling any proxies or VPNs you're using and attempt to log in again.

If you're still having trouble after trying these steps, feel free to reach out to our support team for further assistance:

Ticket Platform: http://support.playwithi.com/index.php?/Tickets/Submit
Facebook: https://www.facebook.com/rohanmmorpg/
Instagram: https://www.instagram.com/rohanmmorpg/
Web: https://rev.playrohan.com/
Discord: https://discord.com/invite/7X3Hxyf

Best regards,
-R.O.H.A.N.: Eternal Vengeance Team-
Vengeance Never Ends