I don't really wanna make a complaint on this "alrready had so many complaint" game

[AchanClub]

Title says that but fact make me think otherwise.That i have to throw it here.

From 3 years of playing i feel really disappointed just this time.
I know you guys will tell me to HIT that Support button above, but save it, cause I did it and the result is why I write this. Without further ado, here SS of my ticket. It should explain everything. TL;DR is at the most bottom btw.

This below the SS

This below how GM Vedjin replied

Below I try to explain it again

[AchanClub]

But he still thinks my mighty firewall is why those rewards cant enter my character's bag, oh he call me Jenson now, idk who the hell is that

But apparently, after throughly browsing, there are some people experienced same case like me too and they already spoke in forum long ago, and they even claim GM sent their reward back after sending ticket. Here is the SS.

I know that dc'ed is mostly my fault but how GM replies is why I feel quite disappointed. Not because he did not restore my rewards, but the answer is so... idk it's someting for blaming my firewall


TL;DR
I got dc when PA is over and reward window pop. I didnt had chance to click Confirm. Didn't receive my reward. Sent ticket to GM and he thinks technical issue why my reward is not in my bag.
and I think I wasted my time xD

Happy New Year guys

[Mctwattybollox]

I recognised my signature in your post. Best bet is to submit another ticket - a brand new one and hope you get a different GM - one who isn't so noob.
They may well have changed their policy on that but when I submitted a ticket back in May they were happy to restore the rewards.



Tell GM Vegetable to put that in his pipe and smoke it XD

(Note that I didn't mention that I was DC'ed - Just write exactly what I wrote in a brand new ticket GL)

[Mctwattybollox]

Tbh, judging by the amount of spam still besmirching our forum pages, the GM basically told you that he couldn't be bothered to sort out any issues until the holidays have finally finished and he's sobered up a little. Probably.

[AchanClub]

Tbh, judging by the amount of spam still besmirching our forum pages, the GM basically told you that he couldn't be bothered to sort out any issues until the holidays have finally finished and he's sobered up a little. Probably.

you bet, hahah

thanks a lot for the reply.
I will try again then