I'm having a problem with the character name change but also when I try to use the support links to ynkinteractive I get this error. [User Error]: Unable to connect to Database. Please verify the username, password, grant permissions and the database status. (library/class.SWIFT.php:632) I don't know why its doing this but I would like to play on my old account and get my stuff back. I've tried to contact support but that error occurs can a GM contact me or can I just give my account ID so it can be fixed because I can't send a ticket.