Pet Death Issues

[Koncussion]

Pet death related issues will be investigated on a case by case basis. If you purchased a Pet Feeding Bag and your pet died for no reason, you will be eligible to submit a ticket for investigation. If your pet death was due to a technical error, your pet will be restored with no options. If your pet death was due to negligence and you still have a Pet Feeding Bag, then your pet will not be restored. When submitting a ticket, please provide the following information to reduce investigation time.

Required information when submitting ticket:

Pet name:
Pet options:
Did you have pet feeding bag:
What food were you feeding it:
What time and date did it die:
What map zone did it die:
What were you doing when it died:
What character name had this pet:
How did you get your pet (trade/evolve/etc):
Server name:

Please provide this information when submitting a ticket to here:
http://ynkinteractive.com/support/in...2&pcid=0&nav=0

If your pet died and it was due to a technical error, expect 1-2 days for your pet to be restored and placed within your bank or you inventory.

[jemboetan]

Sir please help me investigating why my pet die, since I'm using pet feeding bag n im using Juice of light as pet food.
Thank you for your attention,

Pet name: Ibis
Pet options:unnapp
Did you have pet feeding bag:yes
What food were you feeding it:Juice of light
What time and date did it die: around 03.30 pm - 04.30 pm PDT 31 August 2013
What map zone did it die: Mount Cross (Kungfu Bok Area)
What were you doing when it died: I was Trainning my Battle Pet
What character name had this pet:Jimbod
How did you get your pet (trade/evolve/etc):Trade
Server nameuran

[SANDAOGANG]

I have a question, I'm in the CG for update my level, i'm 134lv and i have 99% experience ,almost to 135lv,and i return to the elim for restock, it's disconnect to the Server. and i connet again,i'm in the CG,and dead, pet and spirit had dead,too!
and my experience is 47% now.how to deal with it?

Pet name: Big Mage Piya+9
Pet options:4HP%
Did you have pet feeding bag:NO
What food were you feeding it:Rusty Gear
What time and date did it die: around 00.30 pm - 01.30 pm 6 December 2013
What map zone did it die: Cross Forest (in the CG)
What were you doing when it died: I was disconnected the Server and connect it again.
What character name had this pet:Nursingbottle
How did you get your pet (trade/evolve/etc):Trade
Server name:duran

[Riplash]

Pet name: Green Warrior Moomoo
Pet options: No options
Did you have pet feeding bag: No, because it ran out.
What food were you feeding it: Snow Flakes
What time and date did it die: Around 5PM-6PM (GMT+10), 25th February.
What map zone did it die: Adel Monastery
What were you doing when it died: AFK'ing while forgetting the Pet Feeder had ran out
What character name had this pet: Exemplar
How did you get your pet (trade/evolve/etc): Evolve
Server name: Erasnets

[woaidaweiwei]

Pet name:dragon
Pet options:none
Did you have pet feeding bag:no
What food were you feeding it:rusty gear
What time and date did it die:10/04/2014
What map zone did it die:Chaos gear room
What were you doing when it died:buy leter and try to contact to GM
What character name had this pet:Vegta
How did you get your pet (trade/evolve/etc):trade
Server name:duran

[Kuhaku00]

Pet name:Sacred ibis+0
Pet options:asp4 hp1%
Did you have pet feeding bag:no
What food were you feeding it:Broken tea cup
What time and date did it die:11/15/2014 7pm-8pm
What map zone did it die:glasis plains
What were you doing when it died:i was hunting sunflower, last time i feed the pet is 7pm i still can see my pet for about 3minute and from that my pet was gone
What character name had this pet:Endlesstita
How did you get your pet (trade/evolve/etc):Trade
Server name: Duran
pls sir i have lost my pet twice for no reason cause i always feed my pet well

[amalager]

Pet name:Sacred ibis+0
Pet options:asp4 hp1%
Did you have pet feeding bag:no
What food were you feeding it:Broken tea cup
What time and date did it die:11/15/2014 7pm-8pm
What map zone did it die:glasis plains
What were you doing when it died:i was hunting sunflower, last time i feed the pet is 7pm i still can see my pet for about 3minute and from that my pet was gone
What character name had this pet:Endlesstita
How did you get your pet (trade/evolve/etc):Trade
Server name: Duran
pls sir i have lost my pet twice for no reason cause i always feed my pet well

I think it's better if you send a support ticket instead. It's faster that way, and what you did is called Thread Necromancy of sorts...I think.

[48s9da]

Pet name:Thunder bird+9
Pet options:clean
Did you have pet feeding bag:nope
What food were you feeding it:RG or something i dont remember
What time and date did it die:about 2 mouth ago
What map zone did it die:Glasis Plains in the brige
What were you doing when it died: i was a jester and i am useing "playing dead" skill
What character name had this pet:Firelag ,a 80lv+ jester
How did you get your pet (trade/evolve/etc):first i use pet mix to get eagle and feed it to +9 to evole to thunder bird
Server nameuran

thx for helping me ,u r good guys!

Read more: http://forum.playrohan.com/forum/sho...#ixzz3JVzkU3yi
www.playrohan.com

[48s9da]

and i just know this faction ,please help me!

[arifgameover]

i help my pets dead because forget give a feed at follow event hide and shake
Pet name: Thunder Bird +9
Pet options: clean
Did you have pet feeding bag: no
What food were you feeding it: Screww and i forget
What time and date did it die:9.30 -9.45 Pm (GMT +7)( indonesian) . today date :11 December 2014
What map zone did it die: Mountain Travia
What were you doing when it died: i follow event hide and shake from Game Master , than i forget give a feed to pets
What character name had this pet: Hanoibaby , levels: 173 fame : Rookie, job : Gambler
How did you get your pet (trade/evolve/etc): i trade from Singhaku..
Server name: Duran
ticket : #218778/ 218826 .. thanks GM
ticket: http://ynkinteractive.com/support/in...ket/View/21877
thanks gm... i need help from GM

PLEASE READ ME TICKET