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  1. #1

    Regarding Tickets and Support Platform response

    GM, my friend already sent a ticket but he has some problems, and no confirmation code was sent to his email, please help him. is urgent.

  2. #2
    Playwith Staff SasoreGM's Avatar
    Join Date
    Mar 2022
    Posts
    1,091
    Hello Rohanian!

    I will share with you a mini-guide on how to correctly send tickets through our Support Platform. Make sure to share it with your friend!

    HOW TO SEND A TICKET PROPERLY (2 STEPS).

    * Using this method you not only will be notified to your email, but you can reply to the GM if necessary:

    1. Go to this link: http://support.playwithi.com/index.php?/Tickets/Submit and Click on "R.O.H.A.N. Eternal Vengeance and then Submit" Button



    2. Now Login (enter your email and the new password) and click on "Submit a Ticket":



    * Make sure to enter your email correctly because you will receive the notification there,



    * Once you generate the ticket you will obtain your ticket number (to speed up the process you can pass the number to a GM to check the status)

    HOW TO REPLY YOUR TICKETS FROM A GM RESPONSE.

    [Check your Email Inbox] -> Reply the response as a normal email






    NOTE: You can reply to the GM as many times as you're required.

    Best regards,
    -R.O.H.A.N. Eternal Vengeance Team-
    Vengeance Never Ends
    Last edited by SasoreGM; 03-24-2024 at 07:00 PM.

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