I can't get the next quest from noble madam

[Razorknox]

So lately GM just give me the missing scroll quest about finding twisted dimension, and I'm trying to talk with noble madam, but she didn't give me the missing person quest scroll, what should I do to clear the quest?
Razorknox
Duran
Razor13

[Volkmyre]

So lately GM just give me the missing scroll quest about finding twisted dimension, and I'm trying to talk with noble madam, but she didn't give me the missing person quest scroll, what should I do to clear the quest?
Razorknox
Duran
Razor13

Greetings Marvin,

In order for us to in
vestigate this issue in the best manner possible, please provide the requested details below:
The exact Quest Title:
The exact Item Quest:

Would you mind giving us more details?
Did you find the portal (twisted dimension) on Sikara Valley?

You can also contact us on our ticket support for better communication if you wish. http://support.playwithi.com/index.php?/Tickets/Submit
I'll wait for your response

Seal Online Team