Can't Run game; An Exception Has Been Thrown

[EpicRangerTaylan]

Now i deleted the game that fixes alot.

Well haha that's an option aswell! +1

[fdkfdk]

Im borring with this bug

[DEXGUARDDDDD]

GM Verenbaen
Game Master
Staff
Posted on: 05 December 2013 06:50 PM
Greetings.

Thank you for providing this information to us. We are still trying to determine the cause of this issue. It is only impacting a limited number of the player base while others are completely fine. We apologize for this inconvenience and are working as fast as we can to find an answer.

If you have any other questions please feel free to contact us back.

Regards,
Playwith Interactive Support Services

I guess we just have to wait a little bit longer D:

[fdkfdk]

Update !!!

Greetings.

While our technicians are looking into the matter they have asked for some more information. They are requesting the whole GameGuard file be provided to us. This will track the specific errors that your account is having in regards to the game. If you can please provide us this folder we will be able to determine the cause of this problem much easier.

If you have any other questions please feel free to contact us back.

Regards,
Playwith Interactive Support Services

Thay're fixing it

[Scarletj0]

Update !!!

Greetings.

While our technicians are looking into the matter they have asked for some more information. They are requesting the whole GameGuard file be provided to us. This will track the specific errors that your account is having in regards to the game. If you can please provide us this folder we will be able to determine the cause of this problem much easier.

If you have any other questions please feel free to contact us back.

Regards,
Playwith Interactive Support Services

Thay're fixing it

U mean we need To upload the GG folder?? pls reply asap

[arthurderohan1]

Yes, you all need to upload your whole gameguard folder.

Copy it on a new folder
zip it
send it through ticket (attach file)

[Scarletj0]

Sory newbie in this case how i suposse send through ticket ( attach file ). My gg zip 8mb zise pls sum1 teach me.

[hero4life]

I have this problem also

[God4Hand]

i can't be troubled to go dive in my maps/files to find things like these.

I didn't learn for softwaretech' if i did i would have worked at microsoft HQ/

[fdkfdk]

UPDATE :

Thank you for contacting us using Playwith Interactive Game Support.

Please be informed that we will escalate your concern to the proper department.
Please wait until you receive an update regarding on your claim.
Remember that this process can take up time depending on the number of tickets on queue.

We're asking for more patience and understanding, Thank you.

If you require any further assistance or have questions regarding this particular issue,
please create another ticket and reference this one.

If you still have further comments , suggestions, inquiries or any other concerns, Please feel free
to contact us again at our Ticket Support or Live Support anytime.

Don't worry. I was sent to them and they trying to fix it
Just prayyy !