He, don't read Ticket and just copy paste same stupid answers.
2days ago I send ticket: Conquer Elemental Dungeon Event
i fill required fields lke serwer, character, item name
GM Rotreberque check it after 1hr (it was fast reaction) but what did?
he send me reply:
"We appreciate this report to us. Then again, this matter will be forwarded to higher department for
further investigation. We would like to advise you, NOT to reply on this ticket, not unless, response has
been received. We are also asking for your patience, for this matter as mentioned will be checked intensively.
Just to repeat ourselves, please DO NOT REPLY on this ticket, unless higher department already
replied to avoid prolonging the time for your request to be resolved.
Thank you for your patience and understanding. If you have any other questions, please feel free to contact us again."
Investigation?? Higher tier GM?? I jus't wanted my scroll for damn ash dungeon! b4 event is still running............(thx to him i bet i won't get them on time now).
If he can't add event items to players and he need for that High Tier GM just fire Him, cuz He is 2lazy 2read Tickets!