Loading Error - GetCollisionBase (SOLVED ✅)

[Dinzata01]

i have this problem now i cannot even start the game and weisting time on framing....
2 of my champs are stuck

[jeovany]

The same thing happened to me.
Try logging in with another account and go to where you left off, then start with the locked one and try to kill your character. I recommend using a Ranger so you don't get close to where the error is with the other accounts.