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  1. #1

    In-game ItemMall failed(Log-in failed message) (INFORMATIVE 📜)

    hi there when ever i click the icon of ItemMall in game it always says Login Failed - how to fix pls

    Last edited by SasoreGM; 08-28-2024 at 02:27 PM.

  2. #2
    Hi Toggers!

    Please send us a ticket to be able to properly assist you!
    Here is the link ➡️ http://support.playwithi.com/

  3. #3
    Playwith Staff SasoreGM's Avatar
    Join Date
    Mar 2022
    Posts
    1,018
    Greetings Rohanians!

    About the mentioned issue issue:

    * The "Login Failed" error in R.O.H.A.N. in-game IM stems from the fact that the item mall is HTTP-based and uses Classic Internet Explorer. Internet Explorer has various settings and security protocols that can cause issues when accessing certain features:

    Possible Causes:
    Cached Data: Sometimes, cached data or cookies in the integrated browser can cause login issues.
    Security Settings: Internet Explorer's security settings might block or interfere with the login process.
    Session Timeout: If the player remains idle for too long, the session might expire, leading to the error.

    How to Solve It:
    1) Relogging: simply relogging usually resolves the issue. This action refreshes the session and clears any temporary glitches.
    2) Clear Cache and Cookies from Classic Internet Explorer: Players can try clearing the browser's cache and cookies.
    3) Adjust Security Settings: If the problem persists, adjusting the security settings of Internet Explorer to a less restrictive level might help.

    Hopefully, this resolves your problem.




    Thank you for your continuous support,

    Best regards,
    -R.O.H.A.N.: Eternal Vengeance Team-
    Vengeance Never Ends
    Last edited by SasoreGM; 08-29-2024 at 04:41 PM.

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