i was scammed today in duran server, already send the ticket but i didnt capture the in screen transaction. can this still be processed? can i get my cegel back?
the scammer shouting to sell one set of Rascal Ghost Buster Costume, as we know the costume cannot be traded via direct trade and the scammer asks to trade the cegel first.
However after that, the scammer just gone and not replying chat anymore.

as for the info, the scammer nick is: Burnheart
and total cegel loss from this incident is 400m.
can i still get back my cegel?