Hello Demolpro.
First of all, my apologies for replying so late.
Regarding your request about fixing delays and lag during Raids, i have already sent a new report. Please also be informed that the development department is already working on this and also on Sage Tower issues. You might know that fixing these takes time. And we really appreciate your undertanding and specially your continuous support. Here's a hint, we are also taking care of the classes issues to make balances in game when PVPing.

We are working everyday to please you and all our players. Please just be a bit more patient while we work on this.
And of course, regarding your last request, we GMs are doing all we can to be more active in game. I personally greet you. My character name in game is Gunrock. It's nice to meet you!
Hope to see you in the future events. Alse we hope you are participating on our new THE PORTAL QUEST.

If you have any other suggestion or question, i'm here to help you.

Seal Online Team.