Quote Originally Posted by AFflygal View Post
I could not send a private message to you, there seems to be a bug or else I am failing at it. I did not want to send a message in public format, but I have no choice.

I sent you an email about this, but time is running out and I haven't received a response.

Would you make an exception and process my guild name changes with a ticket (I sent a support ticket in already.) I don't think I can get everything out the guild treasuries and everything else required by tomorrow.

I have been in the hospital since January 23, after having a very complex surgery on my leg after a bad accident. I'm afraid there is no way I will be able to get my guilds ready to seal by tomorrow. I will be happy to provide proof of my claim (medical records, etc). I'm sure if you see that my log in location has been different ever since the 23rd. (One exception is I had to have my brother log in my account to get screen shots before I delete bound items as any screenshot taken with this laptop is non-existent.) I will be transferred to a rehab hospital this week for an additional 1-2 weeks of therapy.
I have been working on this for days and it is stressing me out. I need to heal and not worry about this.

Thank you

PS In case you forgot, I don't have much experience with computers. What may seem easy for most, are not for me.
Hello Afflygal,
I'll start this message by saying I hope all goes well, best of wishes and you have my prayers for a successful surgery and fast recovery.
In terms of us manually conducting a guild name change, unfortunately we do not have the ability to do so. If we did, we would have done that already.
That is the reason why we had to set the Guild name change special service for free for a limited time.
Rest assured, your guild will not be deleted, worst thing that could happened is your guild maintaining the @RN or @JN.

As much as I would have loved to help you or ShadowAce or anyone with a manual guild name change the best thing we could do was offer a free guild name change special service for a limited time.
Changing the name of the guild manually could potentially break the guild and bring tons of bugs to those within the guild, reason why we don't have the ability to do so.