So……this is new, paypal sends you money and then you block me from charging

[Atzigan]

i did not send to billing department, do i have to send a separate email to them? or through support system?

When it comes to RP purchases and the RPs are not given to your account even though you've charged before. You have to contact billing directly at billing@playwithi.com.
Also in case a player issues charge backs, and the account gets banned, you have to contact billing as they are possibly the department that banned the account and the issue needs to be settled with them.

[vampirethera]

When it comes to RP purchases and the RPs are not given to your account even though you've charged before. You have to contact billing directly at billing@playwithi.com.
Also in case a player issues charge backs, and the account gets banned, you have to contact billing as they are possibly the department that banned the account and the issue needs to be settled with them.

i did not file a dispute on the transaction yet then how did i get banned from purchasing further rps? and for some reason they think it safe to just shut down my account for good. i been waiting for my rps to load for 2 days now.

[Atzigan]

i did not file a dispute on the transaction yet then how did i get banned from purchasing further rps? and for some reason they think it safe to just shut down my account for good. i been waiting for my rps to load for 2 days now.

Oh, I was just explaining the process of what to do for a faster resolution to the issue at hand.
If you would like further information or if you already send a ticket ID make sure to let me know the ticket ID and I'll make sure it's seen/resolved.

[vampirethera]

Oh, I was just explaining the process of what to do for a faster resolution to the issue at hand.
If you would like further information or if you already send a ticket ID make sure to let me know the ticket ID and I'll make sure it's seen/resolved.

Dear Atzigan,
I already spoke with paypal and billing department
Your billing department say my fund was hold and they cant process it
Just a minute ago i spoke with Payapl customer service and my trasnsaction was instant meaning the $$$ already sent.
My ticket ID is 222044 please check it for me.
Thank you
Note: If not i'll just going to dispute the fund and i dont think i'll charging any more

[vampirethera]

ticket id is 222044