Check #218262 ticket plx. It's like GMs on tickets don't read what's written in, requesting the same thing again and again when I've already dropped more than one ticket with the information based on the what you've requested. Then next off I was told it's resolved when it wasn't and asking where is it, got responded to that it's been resolved and was referred to the last ticket I sent in. But it isn't, I didn't get my schit back lol. Then they said it's being given up to the proper department again. 2 weeks from now, lol....needs resolving.
Thankyou!