ohh, then it all means that you are a big pain in Playwith ass! try to look over the issue. changing face and eyes? how long you are playing this game? and what should he assume then? hahahaha. all i know ceasar is a monkey lolDon't assume he has only one account or that he is a newbie here. Many of us have more than one account. Also staff will not answer you using a 'normal' account.
All he did was advise someone on using the support system that all MMORPG games have. You might find that sometimes other normal members will try and guide you if you ask.
Rohan
IGN: slitherine (Lvl 58-DK)
Server : Jin
Maestia: Battle for Country
IGN: Eyes (43)