sineida was the one that kept closing my ticket after telling me "At this time we are closing this ticket, there are no outstanding prizes or know issues with TSB. All prizes are given out correctly at this time. There are no shown bugs in our logs during that time"

and i actually requested sineida to NOT handle my ticket anymore since she/he has dropped the ball soo much in this matter, especially after giving you your crone being fully aware of issue with tsb crone and then telling me no issue. blatantly lied to me and closed my tickets. 1215 tickets between my ticket and your ticket but yours resolved first and this was over the exact same matter.