The quality of GM's works really downgraded during the pandemic. How long they replied to our ticket went downhill from 6-8 hours (I played since 2017, years before the pandemic) to even a day nowadays. Their judgement also sounds funny and often banned people randomly.

The gm events also decrease, like hide and seek, jason hunt etc. They used to organize the event 3x in a day, 2 in duran, 1 in arus EVERY DAY. Now it's only on 4 days a week, one event in each server.