Quote Originally Posted by BananaBandit View Post
Tickets should never be deleted. Never, ever, ever! Even when closed they are supposed to stay in the system so other support engineers can look up past solutions to problems. Deleting problem reports, no matter how trivial they seem is a very bad business precendent - especially if the support department gets audited.

Hopwe thatr ticket @ helps Atzigen track down the asshat that is doing this and deals with him harshly.
Yeah I have seen another thread days ago regarding the same problem. His ticket was deleted for no reason.... I am very pissed off since they kept promising that they will have higher department to investigate my issue and yet my ticket was deleted. It's just total bs, this game lacks of management.