This issue has been taken care of by the gm's. Thank you ShadowAce for reserving the name for me. I really appreciate it. I owe you one
Greetings Joanne,
Thank you for contacting support.
Due to the account that contained the character being a level 1 I have proceeded to modify that user's character name and given you the actual name you previously had.
Best Regards,
Playwith Interactive Support Staff