Hey roainez, I believe I replied to your ticket however if you are still having issues, rest assured, I will make sure it's resolved very soon.ok so I am still waiting on response for my tickets that were to be escalated but when I check statis says they are closed and nothing has been done. however my boyfriend sent ticket last night for same issue and he has his parts moved already all to same server. mine are still on ran and jin!!!!
At the latest your issue will be resolved on Monday. Apologies for the long delay.