New Upgrades Complaint Thread~<3

[LadyIntegra666]

I was going to reply then saw this???! Is it just me or wtf?

[bosshunt]

Yeah he made a thread from his new account where he wanted you to PM to his new account, but that thread was removed and the new account got banned as well hahah

[LadyIntegra666]

Nvm, I just read haha

Dear PWI just because you ban players who voice their opinion won't make the game or the staff look any better.


Ban incoming, where dat link Penguin?

[GM_Karazy]

Nvm, I just read haha

Dear PWI just because you ban players who voice their opinion won't make the game or the staff look any better.


Ban incoming, where dat link Penguin?

You will only be banned for blatant disregard of our established Forum rules. EaglePhoenix is on time out for his violations of our Forum policy, and will be back within the week with hopefully more constructive opinions and ideas. I left that thread open for a while, but it was seriously toxic and getting a little absurd. I am all about open communication, but let's try to keep the ridiculousness of the accusations down to ones that are reasonable. Blaming ME for all the issues of the game is just ridiculous, and shows the level of toxicity in our forums. If you have an issue with the upgrade sales, why not explain your grievances with complete sentences or arguments against them? Claiming that this company is just "milking it's players" is also ludicrous. We have had MANY people asking us for upgrade weapon sales, and when we finally do release it, we have 2 different situations occur. They are both currently happening right now.

The first situation is the people who were asking for and wanting the Upgrade Sale now have their sale. They are buying plenty of them, so PWI is happy that it is generating revenue AND providing their players with something they asked for/wanted.
The second situation is the group of people who are calling this "the end of times", that "the game is being ruined", that "the GM's are useless/terrible/antichrist/etc", NOT spending money, NOT providing us with the information/explanation that this game is being ruined by these items and how, NOT informed as to what changes we are working towards as a company( Spoiling the future abilities of the classes in the Korean version of the game when we run the International version for example..), NOT generating any sort of positive content whatsoever. Why would we entertain that? I left the thread open for 6 pages, and not one comment posted was positive, but even worse then that, none of the comments were even SLIGHTLY constructive. Tell me how ANYONE benefits from something like that?
If you have such issues with the weapons, why are so many people buying them? Why are they one of the most commonly requested sales that we have? I take polls, I read the forums, I play in Limestone, I talk to players online, I post threads asking how to improve the game with YOUR input, and what do you guys do? Accuse me of not caring? Of making empty promises? Of all sorts of things, few of them true. I understand why people avoid this forum, because this really is ridiculous. I made a promise to my players to improve their game, what are YOU doing? There are people on these forums that don't even PLAY the game, still hanging out here, telling people that I'm a liar? That's crazy. Almost depressing really. The person that is actively trying to connect with the community, getting ostracized for doing so?

I won't give up on the players that I made a promise to, to the old ones playing for many years, to the new ones that join us every day. I will continue to try my best each and every single day to make this game the game people loved and enjoyed playing again. I would rather work WITH my players, and that is why I try to connect with you as often as I can. THANK YOU, truly and deeply, to the MANY players who talk with me in PM's, send in tickets with information/ideas, that TRY to make this a better game by working with me. I appreciate all of your help and insight, and will continue to work hard to keep my word with you.

Sincerely,
Karazy

[prayformysanity]

You will only be banned for blatant disregard of our established Forum rules. EaglePhoenix is on time out for his violations of our Forum policy, and will be back within the week with hopefully more constructive opinions and ideas. I left that thread open for a while, but it was seriously toxic and getting a little absurd. I am all about open communication, but let's try to keep the ridiculousness of the accusations down to ones that are reasonable. Blaming ME for all the issues of the game is just ridiculous, and shows the level of toxicity in our forums. If you have an issue with the upgrade sales, why not explain your grievances with complete sentences or arguments against them? Claiming that this company is just "milking it's players" is also ludicrous. We have had MANY people asking us for upgrade weapon sales, and when we finally do release it, we have 2 different situations occur. They are both currently happening right now.

The first situation is the people who were asking for and wanting the Upgrade Sale now have their sale. They are buying plenty of them, so PWI is happy that it is generating revenue AND providing their players with something they asked for/wanted.
The second situation is the group of people who are calling this "the end of times", that "the game is being ruined", that "the GM's are useless/terrible/antichrist/etc", NOT spending money, NOT providing us with the information/explanation that this game is being ruined by these items and how, NOT informed as to what changes we are working towards as a company( Spoiling the future abilities of the classes in the Korean version of the game when we run the International version for example..), NOT generating any sort of positive content whatsoever. Why would we entertain that? I left the thread open for 6 pages, and not one comment posted was positive, but even worse then that, none of the comments were even SLIGHTLY constructive. Tell me how ANYONE benefits from something like that?
If you have such issues with the weapons, why are so many people buying them? Why are they one of the most commonly requested sales that we have? I take polls, I read the forums, I play in Limestone, I talk to players online, I post threads asking how to improve the game with YOUR input, and what do you guys do? Accuse me of not caring? Of making empty promises? Of all sorts of things, few of them true. I understand why people avoid this forum, because this really is ridiculous. I made a promise to my players to improve their game, what are YOU doing? There are people on these forums that don't even PLAY the game, still hanging out here, telling people that I'm a liar? That's crazy. Almost depressing really. The person that is actively trying to connect with the community, getting ostracized for doing so?

I won't give up on the players that I made a promise to, to the old ones playing for many years, to the new ones that join us every day. I will continue to try my best each and every single day to make this game the game people loved and enjoyed playing again. I would rather work WITH my players, and that is why I try to connect with you as often as I can. THANK YOU, truly and deeply, to the MANY players who talk with me in PM's, send in tickets with information/ideas, that TRY to make this a better game by working with me. I appreciate all of your help and insight, and will continue to work hard to keep my word with you.

Sincerely,
Karazy

Alot of this doesn't even have to do with the upgrade sales also though. People have been telling you guys for years certain things that need to be fixed, and those ideas remain there, but the players will just keep quiet about them because nothing has been done in years. Where is the nerf for Templars, dekans, and noirs(more new but nonetheless been bitched about since it has been introduced by nearly everyone about the inbalance of the race alltogether.) that's not allowing those classes to nearly 1shot everyone who isn't spending thousands of dollars on this game. I realize this game is quite a bit of pay to win, but the players who don't just have thousands of dollars to spend here, but still spend nonetheless, should not feel like they have no chance of really doing anything with their characters in the end game and they will remain obsolete unless they make themselves have to file for bankrupctcy in the real world.

[prayformysanity]

By the way, i may not have many forum posts, but i do read on here all the time. I've been playing since closed beta.. still spend money on here.. and am still a dedicated player. This is just how you guys lose alot of your players is by not listening the the actual content of the game that has problems. More new weapons with off, weird stats is not going to semi help rebalance what problems have been here since the beginning that are still ignored to this day. I am not trying to offend or insult any staff. Love this game, and it is sad to see the lack of things being addressed that the community has stated so many times. Which is HUGE portion of why people leave.

[brujohechizero]

You will only be banned for blatant disregard of our established Forum rules. EaglePhoenix is on time out for his violations of our Forum policy, and will be back within the week with hopefully more constructive opinions and ideas. I left that thread open for a while, but it was seriously toxic and getting a little absurd. I am all about open communication, but let's try to keep the ridiculousness of the accusations down to ones that are reasonable. Blaming ME for all the issues of the game is just ridiculous, and shows the level of toxicity in our forums. If you have an issue with the upgrade sales, why not explain your grievances with complete sentences or arguments against them? Claiming that this company is just "milking it's players" is also ludicrous. We have had MANY people asking us for upgrade weapon sales, and when we finally do release it, we have 2 different situations occur. They are both currently happening right now.

The first situation is the people who were asking for and wanting the Upgrade Sale now have their sale. They are buying plenty of them, so PWI is happy that it is generating revenue AND providing their players with something they asked for/wanted.
The second situation is the group of people who are calling this "the end of times", that "the game is being ruined", that "the GM's are useless/terrible/antichrist/etc", NOT spending money, NOT providing us with the information/explanation that this game is being ruined by these items and how, NOT informed as to what changes we are working towards as a company( Spoiling the future abilities of the classes in the Korean version of the game when we run the International version for example..), NOT generating any sort of positive content whatsoever. Why would we entertain that? I left the thread open for 6 pages, and not one comment posted was positive, but even worse then that, none of the comments were even SLIGHTLY constructive. Tell me how ANYONE benefits from something like that?
If you have such issues with the weapons, why are so many people buying them? Why are they one of the most commonly requested sales that we have? I take polls, I read the forums, I play in Limestone, I talk to players online, I post threads asking how to improve the game with YOUR input, and what do you guys do? Accuse me of not caring? Of making empty promises? Of all sorts of things, few of them true. I understand why people avoid this forum, because this really is ridiculous. I made a promise to my players to improve their game, what are YOU doing? There are people on these forums that don't even PLAY the game, still hanging out here, telling people that I'm a liar? That's crazy. Almost depressing really. The person that is actively trying to connect with the community, getting ostracized for doing so?

I won't give up on the players that I made a promise to, to the old ones playing for many years, to the new ones that join us every day. I will continue to try my best each and every single day to make this game the game people loved and enjoyed playing again. I would rather work WITH my players, and that is why I try to connect with you as often as I can. THANK YOU, truly and deeply, to the MANY players who talk with me in PM's, send in tickets with information/ideas, that TRY to make this a better game by working with me. I appreciate all of your help and insight, and will continue to work hard to keep my word with you.

Sincerely,
Karazy

hello Mr. about the many many and so many people buying the new upg stats you can tell that story to my grandma. People had saidworst things on previous threads and they havent get banned, why you banned Eagle just for a little coment? btw you said toxic? well Gm or whoever is in charge, let me inform you something players here are not toxic or ridicoulous if its that the way you "pretend" to say or you maybe lost the way to express your idea, players here are sick and upset the way are treat, the bad customer service. Anyhow this is me atm how im feeling about the many many and so many players who bought the new version of upg stats

[BananaBandit]

...You will only be banned for blatant disregard of our established Forum rules. EaglePhoenix is on time out for his violations of our Forum policy, and will be back within the week with hopefully more constructive opinions and ideas. I

odd. He told me that he was perma-banned from the forums in a PM. Perhaps you failed to communicate that little tidbit to him?

Was that thread you deleted toxic? Yep, it sure was. Can you think of a reason it got toxic? I can think of several and so could EP. He simply voiced the same opinion that the rest of us were thinking and saying - if you had really bothered to read the comments in that thread.

Did you or anyone else from PlayWith Interactive respond to any of the comments and questions that was raised in that thread? No. Not a single one. Why not? There were perfectly valid grievances voiced in that thread. Instead of actually going in there and explaining why you guys did this, you simply swept it under a rug by making the inconvenient 'toxic thread' with all the hard questions go away. Perhaps if you guys had taken the time and effort to explain the reasoning behind changing the whole stats my behind the Upgrades people would not have been quite so angry with you. You won't please everyone - particularly those that had paid you guys an awful lot of money for their upgrades less than 8 months ago.

You asked me why I am negative in these forums. After that can you honestly expect me to anything but negative? Are you guys actually expecting me to praise you for your wisdom?

[brujohechizero]

odd. He told me that he was perma-banned from the forums in a PM. Perhaps you failed to communicate that little tidbit to him?

Was that thread you deleted toxic? Yep, it sure was. Can you think of a reason it got toxic? I can think of several and so could EP. He simply voiced the same opinion that the rest of us were thinking and saying - if you had really bothered to read the comments in that thread.

Did you or anyone else from PlayWith Interactive respond to any of the comments and questions that was raised in that thread? No. Not a single one. Why not? There were perfectly valid grievances voiced in that thread. Instead of actually going in there and explaining why you guys did this, you simply swept it under a rug by making the inconvenient 'toxic thread' with all the hard questions go away. Perhaps if you guys had taken the time and effort to explain the reasoning behind changing the whole stats my behind the Upgrades people would not have been quite so angry with you. You won't please everyone - particularly those that had paid you guys an awful lot of money for their upgrades less than 8 months ago.

You asked me why I am negative in these forums. After that can you honestly expect me to anything but negative? Are you guys actually expecting me to praise you for your wisdom?

I made2 threads, is more easy delete them than been bother to reply our concerns but noooo, he deleted those and said "toxic and ridicoulus" also "many players bought the new upg stats version" im still feelingless lol

[svemoguca]

You will only be banned for blatant disregard of our established Forum rules. EaglePhoenix is on time out for his violations of our Forum policy, and will be back within the week with hopefully more constructive opinions and ideas. I left that thread open for a while, but it was seriously toxic and getting a little absurd. I am all about open communication, but let's try to keep the ridiculousness of the accusations down to ones that are reasonable. Blaming ME for all the issues of the game is just ridiculous, and shows the level of toxicity in our forums. If you have an issue with the upgrade sales, why not explain your grievances with complete sentences or arguments against them? Claiming that this company is just "milking it's players" is also ludicrous. We have had MANY people asking us for upgrade weapon sales, and when we finally do release it, we have 2 different situations occur. They are both currently happening right now.

The first situation is the people who were asking for and wanting the Upgrade Sale now have their sale. They are buying plenty of them, so PWI is happy that it is generating revenue AND providing their players with something they asked for/wanted.
The second situation is the group of people who are calling this "the end of times", that "the game is being ruined", that "the GM's are useless/terrible/antichrist/etc", NOT spending money, NOT providing us with the information/explanation that this game is being ruined by these items and how, NOT informed as to what changes we are working towards as a company( Spoiling the future abilities of the classes in the Korean version of the game when we run the International version for example..), NOT generating any sort of positive content whatsoever. Why would we entertain that? I left the thread open for 6 pages, and not one comment posted was positive, but even worse then that, none of the comments were even SLIGHTLY constructive. Tell me how ANYONE benefits from something like that?
If you have such issues with the weapons, why are so many people buying them? Why are they one of the most commonly requested sales that we have? I take polls, I read the forums, I play in Limestone, I talk to players online, I post threads asking how to improve the game with YOUR input, and what do you guys do? Accuse me of not caring? Of making empty promises? Of all sorts of things, few of them true. I understand why people avoid this forum, because this really is ridiculous. I made a promise to my players to improve their game, what are YOU doing? There are people on these forums that don't even PLAY the game, still hanging out here, telling people that I'm a liar? That's crazy. Almost depressing really. The person that is actively trying to connect with the community, getting ostracized for doing so?

I won't give up on the players that I made a promise to, to the old ones playing for many years, to the new ones that join us every day. I will continue to try my best each and every single day to make this game the game people loved and enjoyed playing again. I would rather work WITH my players, and that is why I try to connect with you as often as I can. THANK YOU, truly and deeply, to the MANY players who talk with me in PM's, send in tickets with information/ideas, that TRY to make this a better game by working with me. I appreciate all of your help and insight, and will continue to work hard to keep my word with you.

Sincerely,
Karazy

I've been here since 2009 and I'm an active player.

You say Eagle was toxic and blatant, so I’ll try not to blame anyone, just present some issues.

So, few years ago I was selling celes and ses stones and automatically copied lines, so instead of a ses a person bought 5 cele for 100 rps, prices were the same. I was banned the same day and my account was blocked.
I got a reply saying I broke TOS rules.
Of course, I read the TOS rules again and again and I found nothing about making a really absurd and obvious mistake. It says you have to check what you’re buying, it says you should not try to deprive players of their items and money, but this was not the case with me.
Later my account was restored, but my em membership was banned forever. All I’ve got so far are automatic messages.
This is just one example how active players are treated.

Ok, I play anyway, but in the meantime I’ve seen GMs are making far bigger mistakes with their belated messages on the screen, with weapons (I bought upgs and got one wrong piece so I had to wait to get the right one).

And also, a few months ago I asked why don’t you change time for cv and pa and I got no reply. Some other person later brought it up and we got nothing but an empty promise. Is it so hard to consider and implement this silly little thing?

On the other side, I don't remember any forum discussion about modifying upgrades, so this change might be called absurd, so it is not surprising that people feel unhappy about the interventions which were never asked for.

True, the game is ruined because there are people with 100% dd and unbalanced classes. My ranger, with really far better gear than a temp can’t survive in the same environment and can’t hit the same! If you invest the same amount of money and time, you should expect at least similar result, but it's not the case.

Please don’t take it personally, because we all know that nobody can blame any GM for what happened in the past.

I appreciate that you opened this thread and frankly expressed your opinion. Usually GMs just give us notices, so this was quite refreshing.