[EVENT] Level Jump - May

[FennixGM]

*Additional Info: In case of receiving items with spring options added whether by achieving levels manually or using Level Jump Ticket, be informed that it may be due to a visual issue and shall not represent any real values when dragged into the inventory.

[bobby081992]

BUG again, new character not get the rewards, like January level jump, please fix it ASAP

[oppaidaisukidesu]

My new character didn't get reward (o´Д`)=з

[NeonDark]

Same too, just make a new character last slot but doesnt get any reward..

[SpynoGM]

BUG again, new character not get the rewards, like January level jump, please fix it ASAP

My new character didn't get reward (o´Д`)=з

Same too, just make a new character last slot but doesnt get any reward..

Hey there!

We're sorry to hear such issues. Please, know that as far as our tests, there shouldn't be any issues when creating a brand new character and receiving corresponding rewards.

However, kindly submit a ticket to our Support Platform in order to see each case in depth and may find a proper outcome from this impasse.

We'll be more than happy to help!

[oppaidaisukidesu]

Hey there!

We're sorry to hear such issues. Please, know that as far as our tests, there shouldn't be any issues when creating a brand new character and receiving corresponding rewards.

However, kindly submit a ticket to our Support Platform in order to see each case in depth and may find a proper outcome from this impasse.

We'll be more than happy to help!

This issue occurred due to the previous level jump event. On average, those who did not receive rewards were the ones who participated in the February level jump.

Translated using ChatGPT, apologies for any translation errors.

[seallovers040404]

dear spyno please read my ticket #407432, im using expand slot char 2 and creat brand new char but didnt recive any item from level jump event, my new char nickname is Satsukimomo

[finestcool]

try to create a new character using an ID that already participate in february level jump, you will not recieve the reward, that is people problem right now, dont just test it with a new ID that you create or an ID that didn't participate in february level jump event, please fix this asap gm

[finestcool]

Hey there!

We're sorry to hear such issues. Please, know that as far as our tests, there shouldn't be any issues when creating a brand new character and receiving corresponding rewards.

However, kindly submit a ticket to our Support Platform in order to see each case in depth and may find a proper outcome from this impasse.

We'll be more than happy to help!

try to create a new character using an ID that already participate in february level jump, you will not recieve the reward, that is people problem right now, dont just test it with a new ID that you create or an ID that didn't participate in february level jump event, please fix this asap gm

Read more: http://forum.playrohan.com/forum/sho...#ixzz82gRToUVE
www.playrohan.com

[Chloezzz]

if i use the old id and delete the old char and make a new 1 is it count?