Purchased item mall through website did not load into item bank yet

[zer0colusion]

Dear GM of YNK interactive,

I have purchased Murim's Renegade Sword, however this item is not loaded into my item bank yet, please process this purchase as soon as possible. Thank you

Regards,
id: zer0colusion
server: arus

[Cliph]

Hello!

Please send us a ticket so we can properly address your issue.

You can find the ticket system here: http://ynkinteractive.com/support/in...Tickets/Submit