This guide is to help new players with difficulties that I've experienced and fixed.

Can't Log-In to Game (account not registered)
* The game is claiming you didn't register an e-mail. You MUST register an e-mail account with your R.O.H.A.N. account or you won't be able to play.
* Check your e-mail. (If you don't have e-mail, then go to yahoo and register for one.)
* If nothing is in your Inbox, then check your SPAM folder. (If already deleted, then contact support.)
* Read the e-mail, click the link, log-in to activate account.
* Choose 'Edit Account Profile', select the security question used in the e-mail, copy/paste the answer into the box, then register a new security question.
* You should now be able to log-in to the game.

Can't Log-In to the Forum
* File Support ticket.
* Wait several hours. (Sorry, there is no quick method.)
* If not fixed within a day, then file another ticket.
* Be patient and wait. You'll eventually be helped. (I had to wait three days.)