In-game ItemMall failed(Log-in failed message) (INFORMATIVE 📜)

[toggers]

hi there when ever i click the icon of ItemMall in game it always says Login Failed - how to fix pls

[Vedjin]

Hi Toggers!

Please send us a ticket to be able to properly assist you!
Here is the link ➡️ http://support.playwithi.com/

[SasoreGM]

Greetings Rohanians!

About the mentioned issue issue:

* The "Login Failed" error in R.O.H.A.N. in-game IM stems from the fact that the item mall is HTTP-based and uses Classic Internet Explorer. Internet Explorer has various settings and security protocols that can cause issues when accessing certain web-based features, especially those integrated into older games.

Possible Causes:
Cached Data: Sometimes, cached data or cookies in the integrated browser can cause login issues.
Security Settings: Internet Explorer's security settings might block or interfere with the login process.
Session Timeout: If the player remains idle for too long, the session might expire, leading to the error.

How to Solve It:
1) Relogging: simply relogging usually resolves the issue. This action refreshes the session and clears any temporary glitches.
2) Clear Cache and Cookies from Classic Internet Explorer: Players can try clearing the browser's cache and cookies. Although this usually requires accessing the Internet Explorer settings, it might not be directly accessible from within the game.
3) Adjust Security Settings: If the problem persists, adjusting the security settings of Internet Explorer to a less restrictive level might help.

Hopefully, this resolves your problem.



Thank you for your continuous support,

Best regards,
-R.O.H.A.N.: Eternal Vengeance Team-
Vengeance Never Ends