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my internet customer service or seal customer service?
i ady send ticket to gm no reply

i didnt understand why i cant login...
its say "you cannot log in with this ip. Please contact cutomer service"
last night i log in no problem,then i go afk with some purchase item..
then i want...

how?we can advise file a ticket to the GMs.?

i didnt understand i ady follow step by step but when i want to take quest summon stone D.end didnt give it and there a not quest on him,my char stuck or my friend drop something quest..
please help...