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For all those interested who have a similar problem to me, a GM answered my ticket and asked me to delete all my .set files in the Rohan folder. IT WORKED
then i found this......

that could be problematic with where i live. i believe im either sleeping during those hours or im getting myself ready for school (by the way, im not a 'child'). I'll just hope they deal with the...

well i'm trying. im even on live support and NO ONE is answering. live support = online = get to the bloody customers
and btw, no one else but me is in queue

this is now happening to my wizard whenever i try to log him in too. My computer plays this game fine (seeing as i have tripple cliented a few times)
i just logged into another character fine,i try...