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In my opinion should be not illegal, most of Asian player use it for make connection stable.
My account got banned with accusation using Third Party program, while i didnt use any even vpn cause all...

Hi, GM. Why you banned my ID? as what u said, when did i got the first warning? i already double check my old ticket and there's no ticket that said, "your account has been released with first...

better u send ticket, and ask em to teleport u to cave for quest