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You'll need to submit a ticket for billing, I assume it's because you brought RPS using paypal or a method like that. I had the same issue they want you to submit a ticket with proof that you have...

I wonder if their servers when down?? Anyone know?

It says I'm already logged in and ask if I want to disconnect from server takes about 2 mins, I been at this for 30 mins now and still can log in keeps saying I'm still connected to server....WTF?!