Didnt receive item in item mall

Hey I just baought a fly dragon from item mall, and I did not receive it.
I've checked my item mall bank couple times, and it was still not there.
Following is my information

Server: Duran
Name: Hsiao
class: knight
item missed: Fly Dragon

thank you

have you tried sending a ticket to the Game Support. Here's the link: http://ynkinteractive.com/support/in...Tickets/Submit

Hope this help :)