Need GM help to check...

HI bro GM....

My id in game is Aaron17
i got crash this time 25-February-2024 at 00.45 WIB (Indonesian time)
at time i sent this ticket..

i trading with somepeople my item Duran EX tun XG with my Duran EX tun G with some cegel in game.. 3,25 billion..

and i sent to my ordinary char in game Aaron17,
i use some moster spring and vulcanous spring..
but now...
TUN XG fot that item is gone...

help check GM...

Help me..

Thanks..

i dont know... what going on...??

that item tun option XG is comeback, after i sent this ticket....

Hello Aaron2017!
Please know that in case you present the same issue again, kindly send us a ticket to the costumized service platform to initiate an investigation and provide you with better assistance.
Thanks for the continued support!