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excuse me, why can't i see the post? and how can i join the event?
About ultracat seal chronicles (rewards lvl 100). May i know after i make it DG, why I can’t put it in to my bank? Is it error?
i didn't recieve any reward after i make my first account after maintenance
I join last level jump event, if i want to join this (present) level jump event, should i make new ID? or i can go with my current ID?
Didnt received rewards.. bug?
I think there's a bug, GM. I just created a new character in a new account, but I didn't get any rewards. Please check.
I buy new slot char then make new char, but don't get reward
i am buy character slot expansion but don't get reward
Greetings Shiltzians,
The graphic has been updated!
Now to answer questions...
We are aware that there is an issue about this event, we apologize for any inconvenience this may cause.
Some players have reported that they do not receive the rewards when creating a new character. Our team is investigating the source of the issue and we will fix it as soon as possible.
Please be patient and stay tuned for future announcements.
I will try to frequent this post as much as possible to continue solving doubts and adding more feedbacks from everyone~
Thank you!
If you find any issue please send a ticket!
http://support.playwithi.com/index.php?/Tickets/Submit
Thank you for your attention.
Seal B.O.D. Team
Why i can't see the post? Lul
Greetings Shiltzians,
We're aware that some Shiltzians were not receiving any rewards when creating a new character for Level Jump.
We sincerely apologize for the inconveniences it may caused.
Please, be informed that this issue has been fixed. Kindly know that you must create a new character (different from the previous one created) in order to may receive the corresponding rewards in such new IGN for each level achieved.
If you find any issue please send a ticket!
http://support.playwithi.com/index.php?/Tickets/Submit
Thank you for your attention.
Seal B.O.D. Team
any update??
notice already fix, but iam still don't get reward
my ID FULL of char, and I AM BUY EXPANSION TICKET than I MUST CREATE NEW CHAR??
my ID ALREADE OPEN 8 slot CHAR, DELET CHAR NEED 1 WEEK,
ARE YOU KIDDING???
Hello there!
We deeply apologize for this kind of inconveniences.
In order to consider this sort of issues from happening, we set the Level Jump Event to last up until March 14th, hence the time window is wide enough for all players to reach their max potential level.
And what about the Ultracat costume that we got from reward after reach it to lvl 100, is it a bug that the equipment cannot save in the bank? or we must enhance it to DG/XG first ? cuz some of my friend try to enhance it to DG but the percentage its kinda stuck at 50% even after using supporting item / catalyst
what abaout IM item already buy with last character????
any compensation??
and we need time to wait 1 week before play again with new character because already make 8 slot character
sure that the event duration is long enough for players to reach max level
what about the IGN that has been used already for the characters made before the fixes? maybe for some this thing is trivial for others
why not just distribute the reward for the new characters made after the maintenance? or at least let us reuse the IGN for those new characters somehow..
if we delete char than wait 1 week, and then still bug don't get Reward,
any compensation????
Hey Guys!
Let's respond some of your inquiries.
Please, stay aware that by creating a new character (different from the previous one), you will get the rewards in such new IGN.
Thanks for your thoughts. We'll consider them to propose some adjustments on trade conditions of some items within the rewards list.
Please, send us a Ticket to see your case in detail. We'll do our best to help you out with this matter. :cool:
RULES:
"Only the first character created after maintenance will be able to participate in Level Jump. "
For each server or each account?
I created new character in another server for testing while waiting deletion char proses in main server
I want to play comfortably, why do I always disconnect on the Duran server? I test playing on current as long as possible never disconnect
Can I use the 251 Level Hyper Jumping Ticket and then 261 Level Hyper Jumping Ticket on 1 character so I can get 500k fame plus all the equipments? or you can only use one of them?
Hey gm i make new id, and new caracter, im at lvl 230 right now, and i dont get my costume gift, and never get the time warp, any help?
its sad only got normal dimension pendant which can be obtain free from npc
and also only pet rare stage 6
if it was stage 7 was fine i think
Excuse me, is it mistyped or the Gold Time Warp is really for the Level 1- 150? bcs if im not mistaken it can be used until Level 250