Originally Posted by
GMHamt
Greetings,
First of all, we do not discuss confidential information publicly, as the GM Team cannot respond properly without releasing personal information from the user. This is why I edited some comments here. If any player has a concern regarding their case or any issue, we invite you to send us a ticket to clarify as much as possible the situation.
That being said, the HnC hacked equipment is a very complex issue that we are still dealing with. We cannot share any information regarding this to prevent alerting cheaters and users who have taken advantage of this issue.
Be sure that every case in been analyzed individually, we do not take the same resolution for all the cases.
For the GM Team, there is no margin of doubt whether a weapon has been illegally refined or not.
If the user chooses to lie regarding the way he got access to the weapon, the investigation is terminated immediately and no compensation is provided.
We handle all equipment cases with special care and can tell if the user has been aware that was supporting illegal actions or not. The GM Team only acts on confirmed information.